Terms of Service.

These Terms of Service (“Terms”) govern your access to and use of websites, software, and services operated by Acilox LLP (“Acilox,” “we,” “our,” or “us”) at acilox.com and related domains, including products offered through our divisions: Studio, Labs, Arcade, and Reads. By using our services, you agree to these Terms.

Agreement formation

If you are accepting on behalf of an organization, you represent that you have authority to bind that organization. Certain products may require a separate order form or enterprise agreement; if there is a conflict, the order form controls for that product to the extent of the conflict.

Acceptable use

You must comply with our Acceptable Use Policy. We may suspend or terminate access for violations.

Accounts and registration

You are responsible for account credentials and for all activity under your account. You must provide accurate information and keep it updated. Notify us promptly at support@acilox.com if you suspect unauthorized access.

Subscriptions and billing

Acilox Studio digital products may be offered as one-time purchases. Acilox Labs SaaS is offered on a subscription basis unless otherwise stated. Fees, taxes, renewal terms, and payment methods are presented at checkout or in your admin console. We may change prices with reasonable advance notice where required by law.

Refunds and cancellations

Refund and cancellation rules are described in our Refunds & Cancellations policy, which is incorporated by reference.

Intellectual property

Acilox and our divisions own all rights in our software, content, branding, and materials, except as expressly granted to you. Our trademarks include Acilox, Acilox Studio, Acilox Labs, Acilox Arcade, and Acilox Reads. You may not use our marks without our prior written permission, except for nominal fair use that does not imply endorsement.

Customer data

As between you and Acilox, you retain ownership of data you submit to our services (“Customer Data”). You grant us a limited license to host, process, and display Customer Data solely to provide the services and as described in our privacy policies and any applicable data processing addendum.

Third-party services

Our services may integrate with third-party platforms (including app stores, identity providers, and payment processors). Those third parties’ terms and privacy policies apply to your use of their services.

Disclaimer of warranties

To the maximum extent permitted by law, our services are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of liability

To the maximum extent permitted by law, Acilox and its suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, goodwill, or data. Our aggregate liability arising out of or relating to these Terms or the services is limited to the greater of (a) the fees you paid to Acilox for the service giving rise to the claim in the twelve (12) months before the event giving rise to liability, or (b) one hundred US dollars (USD $100) if no fees apply.

Indemnity

You will defend and indemnify Acilox against claims, damages, and costs arising from your Customer Data, your misuse of the services, or your violation of these Terms or applicable law, except to the extent caused by our willful misconduct.

Term, termination, and suspension

These Terms remain in effect while you use our services. We may suspend or terminate access for breach, risk, or legal compliance. Provisions that by their nature should survive will survive termination.

Dispute resolution

These Terms are governed by the laws of India, without regard to conflict-of-law rules. Subject to mandatory consumer protections in your jurisdiction, you agree that exclusive jurisdiction and venue for disputes will be the courts of competent jurisdiction in Bengaluru, Karnataka, India, except that Acilox may seek injunctive relief in any court of competent jurisdiction. Where arbitration is required by a separate agreement (for example, an enterprise order form), that agreement controls.

Changes to these Terms

We may modify these Terms by posting an updated version. Continued use after the effective date constitutes acceptance of the revised Terms where permitted by law. If you do not agree, you must stop using the services.

Contact us

Legal inquiries: legal@acilox.com. General support: support@acilox.com.